Privacy & Cookie Policy

About this Notice

This Privacy and Cookie Notice explains how https://versatile.co.ke/ collects, uses, and protects your personal information when you visit our website or use our online services.

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The Data We Collect About You

We collect personal data to provide, improve, and personalize our products and services. The types of information we may collect include:

• Information you provide to us:
  This includes details you share such as your name, contact information, billing and delivery addresses, and any messages sent through our contact forms or email.

• Information on your use of our website:
  We automatically collect and store data about your visits, including your browsing activity, searches, viewed products, and purchase history on https://versatile.co.ke/.

• Mobile information:
  If you use our mobile-friendly features, we may collect limited information about your device, such as a unique identifier or approximate location (if permitted), to enhance your browsing experience.

• Information from third parties:
  We may receive data from third-party partners, including delivery companies, payment providers, advertising partners, and analytics platforms, to help us operate efficiently and serve you better.

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What About Cookies?

Cookies are small text files placed on your device to help us improve your browsing experience. They allow us to:

• Recognize repeat visitors and analyze how people navigate our website.

• Remember your preferences such as language, shopping cart items, and viewed products.

• Provide personalized marketing, promotions, and recommendations.

Some cookies may be set by third-party services such as analytics tools, search engines, and social media platforms. You can adjust your browser settings to refuse or delete cookies, but this may affect how some website features work.

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How We Use Your Personal Data

Your personal information helps us to:

• Register and manage your customer account.

• Process and deliver orders efficiently.

• Communicate with you about updates, promotions, or support.

• Personalize and improve your browsing and shopping experience.

• Detect and prevent fraud or misuse of our services.

• Comply with legal and regulatory obligations.

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How We Share Your Personal Data

We may share your personal data with trusted third parties to support our business operations, including:

• Service providers: For order processing, deliveries, payments, marketing, and customer support.

• Business partners: In cases of promotions, collaborations, or other marketing activities.

• Legal and regulatory authorities: Where disclosure is required by law or necessary to prevent fraud or protect our rights.

All third parties are required to handle your data securely and in compliance with this notice.

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International Transfers

In certain cases, your personal data may be transferred or stored outside your country. We ensure that such transfers comply with applicable data protection laws and that your information remains secure.

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Data Security

We take your privacy seriously. Our website uses appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse. Access to personal data is restricted to authorized personnel only.

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Your Legal Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your personal data.

• Object to or limit how we process your data.

• Withdraw consent or unsubscribe from communications.

To exercise any of these rights or to update your information, please contact us using the details below.